Visiting Media

Service Maintenance: January 14, 2022

TrueTour v8.0/9.0 Service Update: 7/1/2022

Bitly link functionality in the Share & Integrate feature.

TrueTour v8.0/9.0 Service Update: 3/1/2023

Planned Maintenance: July 21, 2021

Service Update to 360° Panoramas [intermittent loading on some 360° images]

Service Maintenance April 16, 2021

[Issue: 4.8.24] 3D Matterport Model Loading Speed

[Incident: 4.16.24] TrueTour 3D Link Redirect Error

Chelsea Schroeder

Service Alerts

Share Feature Bug - Nov. 25, 2020

Share Feature Outage - November 25, 2020

Find answers and get help from Intercom Support and Community Experts

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